Frequently Asked Questions
Everything you need to know about your Emmafy shopping experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit or sizing down for a tailored look.
Are your materials sustainably sourced?
At Emmafy, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fabrics.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your delivery address.